Do you own a restaurant and handover paper feedback forms to your customers? Or worse you don’t collect their feedback at all? This app is for you.
A feedback form can give restaurant owners real-time information about how the restaurant is doing and what to improve. Most importantly, a feedback app on a tablet/phone gives a premium touch.
Features of this app
- Emoji based feedback so that customers answer most questions (it works)
- Send custom welcome email and SMS to your customers after they fill this form
- Works without the internet and syncs to the cloud whenever the device is back to an internet zone
- You can download the data in Excel format or connect to a Google sheet
- 1000 free SMS included (standard SMS charges after 1000 SMS)
- Available for Android and iOS
- Customizable questions
- Low cost
A standard set of questions that are good for most restaurants
The questions can be customized
What happens after I buy a plan?
Based on what plans you buy, a set of questions will be sent to you where you can provide your name, logo, custom text, etc. An email will be sent with the details of the app in 2 business days.
Can I download the submissions?
Yes, you can download the submissions in an Excel format. You get numerical values for the entries (1-5) so that you can do mathematical calculations on top of it. You can also connect a Google sheet to push data.
How will I get a mobile app?
You need to install Clappia App Launcher and login with your email id. You will find your apps inside.
What is Clappia?
Clappia is a platform where apps like these can be created. This is just one of the use cases.
Can I add my logo and address in the feedback app?
Yes, but this is only available in the Android app.
Will it work on a tab and desktop as well?
Yes, Clappia apps work on tabs, mobiles, and desktops.
Can I have a dashboard with charts?
Yes, at an additional cost of $99/year, we can add 4 charts of your choice.
Can I take photographs of customers or their visiting cards in the custom feedback app?
I can create a Clappia app myself. What special benefits do I get in this?
You save time and effort. Also, custom welcome emails and SMS are charged extra in standard Clappia. Overall the cost will be higher if you buy a standard Clappia license.
What are the other questions in the app?
Please find them in this link (click). The mobile view looks a little different. While the admins can see the numerical value of the ratings.
I still have some more questions. How to get the answers?
Ping us on our chat or send us an email at contact[at].clappia.com.