Custom Domain Mapping

You can make your Clappia Workplace accessible on your custom domain as well.

Note: This is a premium feature and is not included in the Standard Subscription Plan. Refer to the Pricing page for more details.

Once your domain is ready, submit a request below.

If your company domain is userdomain.com, then you can request a custom domain mapping for app.userdomain.com, so that your actual domain is not affected.

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This is a 2-step process. Once you submit the request above, you will receive an email with the next steps within 24 hours. The email will look something like this -

You will have to add these mappings to your domain provider (AWS Route53, GoDaddy, HostPapa, Hostinger etc) and then reply to this email once done. We will be setting a few more configurations at our end and you will receive another email with a few more mappings like this -

Once you update these mappings in the Domain Provider, you might have to wait for 2-3 hours for the changes to propagate. After that, you should be able to access your Clappia Workplace on the custom domain.

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Few Points to note -

• You will need to have Admin Access to your Domain Provider to be able to setup the Custom Domain Mapping.
• Different domain providers might have different syntax requirements for adding the mappings. For example, if you want to add xxxx.app.userdomain.com, you might have to only add xxxx.app in your settings.
• (Specific for Hostinger); You will have to add two additional records for the Domain Mapping to work - '@ 0 issue "amazon.com"  0' and '@ 0 issuewild "amazon.com"  0'
• Please reach out to support@clappia.com in case you are stuck at any step.