Table of Content

In this blog post, we will delve into the step-by-step guide provided in the video to configure SMTP settings in Clappia, allowing you to send email notifications through your company's SMTP server.

Why SMTP Configuration Matters

Imagine you're managing a marketing activity tracker app, and you want to ensure that each time a user submits new data, an email notification is sent to relevant team members. This helps your team stay updated on the latest submissions and respond promptly to any necessary actions. Configuring your app's workflow to send out these emails automatically can significantly streamline your communication processes.

The Workflow Configuration Process

  • App Design and Workflow Setup:After creating the structure of your app and defining its fields, proceed to set up the workflow. This involves defining the actions that should occur when certain conditions are met within your app.
Workflow Emails with Clappia's SMTP Configuration
  • Adding Email Notifications:For each submission trigger, you can incorporate an email notification using Clappia's workflow feature. This means that whenever a new submission is made, a corresponding email can be sent out automatically.
Workflow Emails with Clappia's SMTP Configuration
  • SMTP Server Configuration:Before you can successfully send emails from your app, you need to configure the SMTP settings. This ensures that the emails are routed through your company's email server, giving them a professional appearance.
Workflow Emails with Clappia's SMTP Configuration

Configuring SMTP Settings in Clappia

  1. Accessing Workplace Preferences:Start by navigating to the workplace details and then selecting "Preferences."
  2. Enabling SMTP Server Configuration:Within the preferences panel, enable the "Configure SMTP Server" option.
  3. Providing SMTP Details:Fill in the necessary details for your SMTP server, including the server host, server port, username (your email address), and password.

Troubleshooting and Testing

If you're experiencing issues with the sent emails still appearing from a default "no reply" address, you may need to make adjustments in your email account settings. For example, with Gmail, you might need to enable "Less secure app access" to allow Clappia's SMTP settings to work seamlessly.

Benefits of SMTP Configuration
  • Professionalism: Emails sent through your company's email server look more credible and are less likely to be flagged as spam.
  • Efficiency: Automated email notifications ensure timely communication and eliminate the need for manual intervention.
  • Consistency: Every email notification will have a uniform appearance, reflecting your company's branding.

Help Video


Incorporating email notifications into your Clappia workflows brings a new level of efficiency to your business processes. This video tutorial and article have guided you through the process of setting up SMTP configurations seamlessly.

By following these steps, you can enhance communication, streamline operations, and project a professional image. The Clappia support team is ready to assist with any inquiries, ensuring your success in optimizing workflows.

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