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Reset Password

Reset Password

It is pretty common for users to forget their login credentials, especially passwords.

In such cases, users can easily reset their passwords in Clappia and get access to the respective dashboard(s).

Here's how:

Step 1:

Enter your email ID in the Sign In page of your respective dashboard. Leave the password field empty. Click on the Forgot Password option mentioned below the password field.

(Web view)

(App view)

Step 2:

Another page with your mentioned email ID appears with RECOVER option. Click on it.

(Web view)

(App view)

Step 3:

Another page appears stating that the link and instructions for resetting password is sent to the email ID mentioned.

(Web view)
(App view)

Step 4:

Open your inbox of the mentioned email ID and search for a mail with the subject line as [Clappia] Password reset instructions. Open the mail and click on the link.

Step 5:

Upon clicking the link, a new Reset Password page opens in the browser. Enter the password you want to set and login to your dashboard.

(Web view)
(Mobile view)