Workplace Analytics

Workplace Analytics lets workplace admins view analytics across the entire workplace, instead of inside an individual app. It is meant for understanding overall activity such as how many submissions are being created, which apps are being used more, which users are active, and what platforms or devices are being used across the workplace.

These analytics are not app-specific. The data shown here is aggregated across all apps in the workplace and is intended for high-level visibility rather than detailed analysis of a single app’s fields or workflows.

It is visible only to workplace admins.

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Setting up Workplace Analytics

Workplace Analytics can be accessed from the left navigation panel > Workplace Settings > select the Analytics tab at the top.

Once you open this tab, you can start setting up charts that represent workplace-level data.

To create a chart, click Add chart and select one of the available chart types. At the moment, Workplace Analytics supports three chart types:

• Line Chart
• Bar Graph
• Data Table

After a chart is added, set it up on the right-hand panel.

Configuring Charts

When configuring a chart, the options shown on the right panel control both what is being measured and how that data is organised. These options are specific to workplace analytics and differ from what you see in app-level analytics.

Chart Options

Each chart allows you to set:

Chart title - the name displayed on the chart

Axis labels - for charts that use X and Y axes (Line and Bar charts)

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Aggregation

Aggregation defines what the chart is counting or measuring at the workplace level.

The options include:

• count of submissions created
• count of bulk submissions created

These count submissions created in apps within the workplace. You can see the total number of submissions across all apps, or limit the count to submissions from specific apps or submissions created by specific users using the chart filters.

These aggregations help admins track how actively apps are being used across the workplace.

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Dimensions

Dimensions control how the aggregated data is grouped in the chart.

The available dimensions include workplace-related attributes such as:

• App ID - to group data by apps in the workplace
• Platform - shows whether submissions were created from the web, mobile app, public API, or workflows.
• Browser -  shows the browser used when the submission was created from the web.
• Operating System (OS) - shows whether submissions were created from Android or iOS.

For example, you could group submission counts by App ID to compare usage across apps, or by Platform to see how much activity comes from mobile versus web.

The chart type Data Table allows additional dimensions, which lets you break the data down further and compare multiple workplace attributes within the same chart.

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Filters

Filters allow you to limit the data included in a chart without changing the aggregation or dimension logic.

In Workplace Analytics, filters can be applied based on:

• apps available in the workplace
• users within the workplace

You can apply multiple filters.

Workplace Analytics vs App Analytics

Workplace Analytics and App Analytics serve different purposes.

Workplace Analytics counts submissions across one or more apps in the workplace, based on the apps and users selected in the chart configuration. It is useful when you want a combined view instead of analysing one app at a time.

App Analytics, on the other hand, is configured inside an individual app and shows analytics only for submissions made to that app.

If you want analytics for a specific app, such as charts based on that app’s submissions, you need to set up Analytics inside that app by navigating to the app, then go to Design App > Analytics > Live Dashboard.

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Workplace logs and audit trail

Any changes made in Workplace Analytics are tracked in Workplace Logs. This includes actions such as adding a chart, modifying an existing chart’s configuration, or removing a chart.

To view this, go to Workplace Settings > Logs.

Workplace admins can use these logs to understand when analytics settings were changed and who made those changes, helping maintain visibility and accountability at the workplace level.

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Note

‍Workplace Analytics is currently available only on the web version of Clappia. Workplace admins will not see the Workplace Analytics section on the Clappia mobile app.