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Add users to your App

Add users to your App

Clappia bypasses the whole app installation package and Appstore/Playstore hosting system by taking this approach of app assignment. Simply assign this app to a set of users and they can access all apps assigned to them by logging into a common Clappia app or Clappia website. Here is a quick guide -

Help video

Add users to your workplace

It's important to add users to your workplace first. This is important in the long run to maintain your data security. A user can be removed from a Workplace and he/she loses access to all apps together.

Users can be added by navigating to Workplace Details tab on the left navigation.

Add the email ids of the users who need to be a part of one or more apps in your Workplace. This is a one time action for each user. In case the user is not a Clappia user already, he/she will receive an email with the sign up instructions and link.

Assign App to this user

Go back to your app by navigating to the Dashboard icon on the left navigation.

You should see your app again. Click on the app icon to open then app and then go to the edit mode by clicking on the "Edit App" button.

Go to the Configuration Tab.

Click on the User Access button.

Select one or more of your Workplace users. The list will include the users that you invited above.

Select a Role for the selected users and click Assign.

 

The users will receive an email with the app link. Whenever the users sign up, they should see this app in the dashboard of <yourcompany>.clappia.com. The users can access the mobile app by downloading the common Clappia app and logging in with the same email id.

 

Add users to app via Excel upload

In case the Workplace has a lot of users, you can add users to your apps by uploading an Excel file. The Excel file will contain the email Id of the users along with their permissions in the apps.

You will find the option to upload the Excel file in the Configuration tab itself.

You will get a blank Excel file with only the Header. Download the file and add the user email addresses and their permissions in the Excel file and upload the file.

In case you modified the header accidentally, it will be rejected and you will get a message like the following -

As the upload progresses, you will get the statistics showing how many records succeeded and how many failed. You will also get a list of the failed records in another Excel file.

The failed records file will look like the following -

Possible Errors:

  1. Column names are incorrect: This might happen if you accidentally changed the Header row of the Excel file.
  2. Invalid permission: The permission columns should contain only "yes" or "no". Any other value or empty value will result in rejection of that record.
  3. User is not a member of this workplace: You need to ensure that the email address is already added to the Workplace. If not, then you need to get the user added to the Workplace first. Follow this guide to add users to workplace first.

Next: App Settings